Meet the Staff
Michael’s father, Lee F. Schneller, started his first hearing clinic in Garden City, Kansas in 1971. At the tender age of six, Michael diagnosed his babysitter with a hearing loss and was instrumental in getting her fitted with hearing aids from his father. As a young child, Michael worked in his father’s clinic after school and on weekends, working on, repairing and cleaning hearing aids.
As Michael grew older, he traveled with his father to hospitals and retirement communities in southwest Kansas, assisting him in any way he could. From these experiences, he acquired a passion for helping others. This prompted him to focus his education on assisting people with hearing impairments. The foundation of hearing aid knowledge Michael acquired while working in the state of Kansas helped pave the way so Michael could expand his studies in California, Minnesota, and Florida.
He finished his dissertation paper on the social stigma of hearing aids in 2001.
Michael is currently licensed in Kansas, Missouri, Florida, and Arizona and has been in private practice since 2002. He has done contract work for Beltone, Miracle-Ear and Accurate Hearing Solutions in Colorado.
Michael dedicates himself to being up-to-date on all the latest hearing systems and cutting edge technologies. This, combined with his broad experience and knowledge of different manufacturers, allows him to make the best recommendations for his patients.
Susan is a clinical audiologist with over seventeen years of experience. A native of Prairie Village, she has spent most of her career working closely with Ear, Nose, and Throat physicians in the Kansas City area. She graduated from the University of Kansas with bachelors degrees in Linguistics and Speech-Language and Hearing and earned her Masters degree in Audiology from the University of Kansas Medical Center in 2001. Her thesis was a study of auditory neural activity in the brain following a high dose of ototoxic medication. A lifelong musician and music lover, she currently lives with her family in Mission.
Annie has been a patient care coordinator at our office since 2017. She grew up in Kansas and currently attends JCCC. She enjoys working with such a wonderful group of professionals who make such a huge difference in people’s lives. Annie loves getting to know so many of our patients. Annie works part-time at The Atriums Senior Living Community and likes that she can help residents there with any cleaning and tune-ups they might need for their hearing aids. Annie spends much of her free time reading and can always be counted on for a quality book recommendation. She also enjoys traveling and spending time with her family and friends.
Cynthia first came to Focus Hearing when her mom needed hearing aids. She experienced first-hand the big difference hearing aids made in her mom’s life. “We used to avoid crowds and restaurants because the sounds were just overwhelming noise for my mom.
The hearing aids changed everything as soon as we left Mike’s office. I had so much fun during her appointments that I ended up shadowing to learn more about auditory physiology and pathology”.
With a background in science and healthcare, she joined us to help people better hear and understand their loved ones. She also has extensive training as a Certified Tinnitus Care Provider by the International Hearing Society.
Cynthia’s communication skills are her favorite strength because they help her build a long-lasting connection with patients. She fluently speaks English and Spanish to serve a diverse population across Kansas City, where she grew up.
Cynthia attended UMKC and graduated with a Chemistry B.A.
Jackie Kamin came to us after retiring from a 20-year career in the senior living business. She has been with Focus for the past 5 years at our front desk and doing outreach to senior living communities in our area. She is a Kansas City native and proud of it. Jackie has always been interested in the Hearing Care field because her husband has worn aids since childhood. She loves baking, Maj Jong and spending time with lifelong friends and family.